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Faxes

Send and receive faxes from the CloudPLAY Talk portal — inbox, sent, and new fax.

If your organisation uses Talk fax, open Applications → Faxes for the Fax Dashboard.

Most users only need Send New Fax, Inbox, and Sent. Creating fax servers is usually an admin task.

Fax Dashboard

Stat / areaMeaning
Faxes Sent / Received (Last 30 Days)Volume
Pages Sent / ReceivedPage counts
Active Fax ServersConfigured fax lines
Recent Outbound FaxesFrom, To, Date, Status
Server toolsNew Fax, Inbox, Sent, edit (admins)

Filter by location when your account has multiple sites.

Send a fax

  1. Click Send New Fax (or New Fax on a server).
  2. Complete the form:
FieldPurpose
Select Your Fax NumberWhich fax identity to send from
Add Fax RecipientDestination fax number
Cover LetterOptional cover page
Cover Letter TextText when cover letter is on
Upload filesDocuments to fax
Send fax confirmation to my emailEmail when sent
  1. Click Send Fax.

Inbox and Sent

PageColumnsActions
InboxFrom, To, Date, PagesPreview, Download, Delete
SentFrom, To, Date, PagesPreview, Download, Delete

Use Fax Preview to review before downloading.

Queue / retries

If a fax is waiting or failed, the Queue view may show To, Status, Last Attempt, Retry Count. Use Retry when offered, or ask IT.

Email-to-fax (if enabled)

Some setups let authorised email addresses send by emailing a fax gateway. IT configures allowed domains and addresses on the fax server — ask them for the exact address format.

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