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Conferencing

Join and host CloudPLAY Talk audio conferences — ad-hoc merges and bridge rooms.

CloudPLAY Talk supports audio conferencing for huddles and dial-in meetings. For video and screen share, use CloudPLAY Meet.

Types

TypeBest for
Ad-hocMerge live calls from your desk phone (small groups)
Conference / roomStanding dial-in with extension + PIN
Conference centerShared dial-in with rooms and moderator controls

Join a conference bridge

You receive a dial-in number or extension, room, and PIN in the invite.

  1. Dial the conference or center extension (internal or the public number IT published).
  2. Enter the Participant PIN (or room PIN) when prompted.
  3. Hosts enter the Moderator PIN when they should control the room.
  4. Announce yourself if others are already on the call.

Room behaviours (as configured)

OptionEffect
Wait for moderatorGuests hold until the host joins
Moderator ends conferenceHost hangup can end for everyone
Announce name / countEntry announcements
Mute on joinGuests start muted
Record callsSession may be recorded — follow policy

Host an ad-hoc conference

  1. Call the first participant.
  2. Press Conference (or Conf).
  3. Dial the next participant; press Conference again to merge.
  4. Repeat up to your system limit.

Use a headset in open offices. Ask people to mute when not speaking.

Mute

  • Self-muteMute on your phone or Softphone.
  • Host mute — on moderated bridges, the host may mute all.

Leave vs end

ActionResult
LeaveYou hang up; others continue
EndHost ends the conference for everyone (when enabled)

Conference vs Meet

Talk audio conferenceCloudPLAY Meet
JoinPhone dial-inBrowser / app link
Video / shareNoYes
Best forPSTN callers, quick audioPresentations, remote video

Troubleshooting

ProblemWhat to try
Invalid ID / PINRe-check invite; redial
EchoMute when idle; one speakerphone only
Cannot add another partyParticipant limit — ask IT
DroppedRedial; check Softphone network

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