ProductsTalk
Conferencing
Join and host CloudPLAY Talk audio conferences — ad-hoc merges and bridge rooms.
CloudPLAY Talk supports audio conferencing for huddles and dial-in meetings. For video and screen share, use CloudPLAY Meet.
Types
| Type | Best for |
|---|---|
| Ad-hoc | Merge live calls from your desk phone (small groups) |
| Conference / room | Standing dial-in with extension + PIN |
| Conference center | Shared dial-in with rooms and moderator controls |
Join a conference bridge
You receive a dial-in number or extension, room, and PIN in the invite.
- Dial the conference or center extension (internal or the public number IT published).
- Enter the Participant PIN (or room PIN) when prompted.
- Hosts enter the Moderator PIN when they should control the room.
- Announce yourself if others are already on the call.
Room behaviours (as configured)
| Option | Effect |
|---|---|
| Wait for moderator | Guests hold until the host joins |
| Moderator ends conference | Host hangup can end for everyone |
| Announce name / count | Entry announcements |
| Mute on join | Guests start muted |
| Record calls | Session may be recorded — follow policy |
Host an ad-hoc conference
- Call the first participant.
- Press Conference (or Conf).
- Dial the next participant; press Conference again to merge.
- Repeat up to your system limit.
Use a headset in open offices. Ask people to mute when not speaking.
Mute
- Self-mute — Mute on your phone or Softphone.
- Host mute — on moderated bridges, the host may mute all.
Leave vs end
| Action | Result |
|---|---|
| Leave | You hang up; others continue |
| End | Host ends the conference for everyone (when enabled) |
Conference vs Meet
| Talk audio conference | CloudPLAY Meet | |
|---|---|---|
| Join | Phone dial-in | Browser / app link |
| Video / share | No | Yes |
| Best for | PSTN callers, quick audio | Presentations, remote video |
Troubleshooting
| Problem | What to try |
|---|---|
| Invalid ID / PIN | Re-check invite; redial |
| Echo | Mute when idle; one speakerphone only |
| Cannot add another party | Participant limit — ask IT |
| Dropped | Redial; check Softphone network |