Conferencing

CloudPLAY Talk supports audio conferencing for team meetings, client calls, and all-hands updates. Large video meetings may use CloudPLAY Meet instead — this guide covers phone-based conferences.

Types of conference

Your organisation may enable one or all of these.

Join a conference bridge

You will receive a dial-in number, room number, and PIN in a calendar invite or from the host.

1. Dial the conference number (internal or external per invite).
2. Enter the room / conference ID when prompted.
3. Enter the PIN if required.
4. Announce yourself when you join if others are already on the call.

As the host

Join before guests when possible. Mute your line if you are not speaking. Start on time and state the agenda briefly.

Start an ad-hoc conference from your phone

Steps vary slightly by phone model:

1. Call the first participant and wait for them to answer.
2. Press Conference (or Conf).
3. Dial the second participant and press Conference again to merge.
4. Repeat for additional participants up to your system's limit.

Tips

• Introduce everyone when the conference starts.
• Ask participants to mute when not speaking on large calls.
• Use a headset in open offices to reduce echo.

Mute and unmute

• Self-mute — press Mute on your phone. Unmute before you speak.
• Host mute — on moderated bridges, the host may mute all participants.

Say "I'll put everyone on mute for the presentation — unmute for questions at the end" so people know what to expect.

Leave vs end conference

• Leave — you hang up; others continue (if you are not the host).
• End — host ends the conference for everyone (moderated bridges only).

Conference vs CloudPLAY Meet

Use Meet when participants need video or screen sharing.

Troubleshooting

Related guides

• Making calls — ad-hoc conference from active call
• Meet — video meetings