ProductsSoftphoneMobile app
Chat
Team chat in CloudPLAY Softphone when enabled by your administrator.
Chat depends on what your organisation has enabled. If you do not see the Chats tab, contact your IT administrator.
Team chat
If your administrator enabled messaging:
- Open the Chats tab.
- View your conversations.
- Tap to open a thread or start a new message.
Send a chat message
- Select a channel or contact.
- Type your message and tap Send.
- Attach files or images using the attachment button when available.
Notifications
Enable notifications for chat so you do not miss messages when the app is in the background. See Status & settings.
Privacy and etiquette
- Do not share confidential information in chat unless your organisation policy allows it.
- For urgent matters, a voice call is often faster than waiting for a chat reply.
Related
- App features — Chats tab overview
- Troubleshooting — notification issues