CloudPLAY logoHelp Centre
Getting Started

Getting Started

First steps for new CloudPLAY users.

If you are new to CloudPLAY, start here. These pages explain how to sign in and where to get help.

Quick start

  1. Sign in — open your product, log in, and fix common sign-in problems.
  2. Get help — when to contact your IT team vs CloudPLAY Support.
  3. Open your product guide under Products and follow the tasks you perform every day.

Which guide should I read?

You work in…Start with
Finance, warehouse, sales, or HRCloudPLAY ERP
Reception or office with a desk phoneCloudPLAY Talk — start with Reception if you answer the main line
Support or contact centre agentCloudPLAY Talk — Call queues
Remote or mobile callingCloudPLAY Softphone
Video meetingsCloudPLAY Meet
Facilities or operations dashboardsCloudPLAY IoT

You only need the guides for the products you actually use.

On this page