Solutions

CloudPLAY Softphone

CloudPLAY Softphone puts your extension in your pocket and on your desktop. Make and receive business calls over Wi‑Fi or mobile data, stay reachable with push notifications, and keep conversations going with chat and video - all through a single app tuned for CloudPLAY cloud communications.

Illustration of a mobile and desktop softphone app with dialer and contact screens

Your business line, on every device

Designed for teams that work beyond the desk, CloudPLAY Softphone connects securely to your CloudPLAY Talk environment or existing SIP infrastructure. Users sign in once and stay synced across phone, tablet, and computer with auto-provisioning that deploys configured accounts remotely. Enterprise directory integration keeps colleagues and customers at your fingertips, while call handling features such as transfer, hold, conferencing, and voicemail access support everyday business communication without switching apps.

Key capabilities

  • Native apps for iOS, Android, Windows, macOS, and Linux
  • Crystal-clear voice and video calling over SIP and WebRTC
  • Instant messaging, group chat, and presence indicators
  • Push notifications so incoming calls reach users even when the app is closed
  • Remote auto-provisioning for fast rollout across teams and locations
  • Multi-line support with call transfer, hold, and conference calling
  • One-touch voicemail access and searchable call history
  • Busy Lamp Field (BLF) and extension status for reception and support teams
  • Enterprise contact sync through directory and LDAP integration
  • Secure sign-in options including password, OTP, QR code, and SSO
  • Encrypted signalling and media transport for protected conversations
  • Fully brandable interface aligned with your organisation's identity

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